The Arthritis Foundation’s Helpline consists of a team of trained staff, including a licensed, clinical social worker. Our Helpline representatives understand arthritis and have helped thousands of people like you. We have a Spanish-speaking expert, too. And we’ve secured a translation service that gives us the opportunity to service constituents in 250+ other languages.

Have you ever had an arthritis-related question but were in-between doctor’s appointments or just forgot to ask your doctor? Have you encountered an insurance issue you need help with? Or do you need help finding a local health care professional or service provider? We’ll try our best to help! But we cannot diagnose your arthritis, or prescribe medications or procedures, or recommend which treatment or lifestyle options to try. For those, please consult a physician for advice. Or call 911 if it’s an emergency.

​When you call our toll-free number, we’ll either answer immediately, or you can leave a message for a callback, usually within one business day. Or fill out our online form describing your inquiry; we will respond ASAP (usually within one business day). After assessing your question(s), we may provide a referral to one of our arthritis peer volunteers as needed. Each volunteer is trained to listen without judgment and provide the best support possible.

Para mejorar nuestro apoyo a las comunidades que hablan español, ahora tenemos un especialista bilingüe que habla español e inglés con fluidez. Si se siente más cómodo hablando en español cuando llame, seleccione esa opción en el menú principal. O hágale saber al representante que responde que prefiere comunicarse en español, y será transferido a nuestro especialista, o le devolverán la llamada lo antes posible.